Branch manager
Raise it at your branch, in writing or at the counter. You get an acknowledgement the same day and a reply within seven working days.
Write to us
Send an enquiry
Fill this in and the branch you name will call you back within one working day. For anything urgent about a card or a transaction, call the toll free number instead.
If something goes wrong
Grievance redressal
Three steps, each with a deadline. You do not need to go through step one before escalating if the branch has already had thirty days.
Nodal officer
Not resolved in seven days? Write to the Principal Nodal Officer, Head Office, Ballari 583101, or grievance@vmcbbank.coop. Reply within 30 days.
RBI Ombudsman
After 30 days, or if you are not satisfied, complain free of cost at cms.rbi.org.in or call the RBI helpline on 14448.